Shipping Information
The shipping options available will automatically be displayed during the checkout process once you have inputted your delivery address. Available shipping options may also be determined by the weight of the goods within your order.
Goods supplied are well packaged when they leave our premises. We cannot be held responsible for mishandling during transit.
Methods
Sim Racing Machines uses the following shipping methods:
-
DHL
- Fully tracked courier service
- Simply the best shipping service
- Economy and Express available
-
FedEx
- Fully tracked courier service
- Good value and fairly fast
- Economy and Priority available
- This service has been dropped from the EU because they keep messing up the import charges and billing customers who have already paid me.
-
DPD
- Budget courier service
- UK and EU mainland only
- Mail Services
- A new service using standard postal services
- Will be slower and only smaller items
- Parts must fit in a jiffy bag
- up to £100 total price
- up to 100g total weight
- Tracking optional
- May use DPD lite or DHL Global Shipping
Please note that the mail services are taking longer than I was told - I did say 7 days for Europe, but they are taking 10 - 15 days - Sorry for this. Everything seems to be arriving, but slower than expected. Please be patient.
Collections from these providers are made daily.
Worldwide Shipping
Sim Racing Machines are able to ship Worldwide if the couriers allow it.
The shop should provide shipping options automatically at the point of checkout. If it doesn’t please get in touch as it may be necessary to calculate a price manually.
TAX AND IMPORT DUTIES
United Kingdom: VAT is included in the prices on the website.
European Union: If you are a personal customer you will not have to pay any additional customs charges to receive your order. The price you pay us is all you will pay.
We are registered for IOSS in the EU, so we charge VAT for countries in the EU. IOSS is for orders under 150 Euro, where an order is higher than 150 Euro we still charge VAT but will use this to pay the customs charges ourselves.
EU Vat Registered Businesses will need to pay customs charges to the courier as we will not charge you VAT or cover any customs charges.
Rest of the World: We do not include any taxes or duties on the goods sold. Any import taxes or duties charged for the delivery of goods into your country are your responsibility. We recommend that you check what these might be before placing your order.